How do you change the tutorial that pops up when a user logs in for the first time?

The tutorial video that appears when a user logs in for the first time helps guide them through the platform. This guide explains how to update or customize the welcome video to ensure users receive relevant onboarding instructions.

1. Access Event Setup

• Log in to the event backend.

• Navigate to Event Setup from the left-hand menu.

2. Locate the Welcome Video Section

• From the General Settings, scroll down to the Welcome Video section.

• This section includes:

  • Welcome Video Title

  • Welcome Video URL

  • Welcome Video Play Only Once toggle

3. Add the Welcome Video Title and Upload the Video

• Enter the Welcome Video Title.

• Upload a video in one of the following formats: MP4, MOV, WMV, AVI, FLV.

  • Uploading a video will automatically populate the Welcome Video URL field.

• Alternatively, paste a Welcome Video URL manually.

• Select the Welcome Video Play Only Once toggle to Yes if you want the video to appear only on the first login.

  • Otherwise, leave it at No to show the video on each login.

4. Save Changes

• Scroll to the bottom of the page and click Update.

Outcome

The new tutorial video has been added and will now play based on the selected settings when users log in.