How to Set Up a White-Labeled Mobile App with vFairs

Table of Contents

1. Requesting White-Label Access
2. Marking an Event as White-Labeled
3. Submitting App Requirements
4. App Design & Development Process
5. App Submission & Approval
6. Testing Your Event

1. Requesting White-Label Access

White-label functionality must be enabled by the vFairs team.

To get started:

• Reach out to your vFairs Representative or Project Manager (PM)
• Request to enable White-Labeling for your organization

2. Marking an Event as White-Labeled

Once white-labeling is enabled:

1. Go to your Organization Dashboard
2. Locate your event from the list
3. Click the three-dot menu (⋮) on the event
4. Select Mark as White-Labeled
   
   
   

After this:

• A “White-Labeled” tag will appear on the event

To remove this:

• Open the same menu
• Click Remove as White-Labeled
  
  
  

This step associates your event with your white-labeled app.

3. Submitting App Requirements

To create your white-labeled app:

• Contact your Project Manager to receive the White Label App Requirements Intake Form

You will be asked to provide:

• Primary Color (HEX Code)
• Logo
• App Icon Image
• Custom Splash Screen (optional)
• App Title
• Short Description
• Detailed Description, etc.

4. App Design & Development Process

Once your requirements are submitted:

• Your Project Manager will share the details with the Product and Development teams

If a custom splash screen is requested:

• You will receive Figma designs for approval
• Development begins after approval

5. App Submission & Approval

After development is complete:

• The app is submitted to:
  • Google Play Store
  • Apple App Store

Your Project Manager will notify you once submission is complete.

Important

• All white-labeled apps are submitted using vFairs’ developer accounts
• We do not upload apps to client-owned accounts, as we cannot manage or troubleshoot issues that may arise on external accounts
• Approval timelines depend on Google and Apple
• vFairs does not control the review or approval process, but normally the apps are approved within 5 working days

Once approved and live, you will be notified.

6. Testing Your Event

While your white-labeled app is:

• Under development, or
• Pending store approval

You can continue testing your event using the vFairs mobile app.

Note: The functionality remains the same, only the branding differs in the white-labeled app.