--- title: How to Use the User Listing in the vFairs Onsite App description: Learn how to use User Listing in the vFairs Onsite App to search, filter, manage, check in, and print badges for event attendees. --- [Skip to content](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#main-content) English Show submenu for translations [Customer portal](https://support.vfairs.com/care?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.vfairs.com/care) Welcome to vFairs Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.vfairs.com/knowledge?hsLang=en) 2. [Badge Printing & Check-in App](https://help.vfairs.com/knowledge/badge-printing-check-in-app?hsLang=en) # How to Use the User Listing in the vFairs Onsite App ## Learn how to view, search, filter, and manage users in the vFairs Onsite App using the User Listing. This guide explains how to handle individual and bulk actions such as badge printing and check-in. ### **Table of Contents** 1. [Accessing User Listing](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=event%20role%20credentials.-,Accessing%20User%20Listing,-On%20the%20home) 2. [Viewing User Details and Actions](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=Viewing%20User%20Details%20%26%20Actions) 3. [Managing User Status](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=full%20profile%20information-,Managing%20User%20Status,-You%20can%20mark) 4. [Sorting Users](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=full%20profile%20information-,Sorting%20Users,-At%20the%20top) 5. [Adding Users](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=Last%20Name-,Adding%20Users,-The%20Add%20User) 6. [Searching Users](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=available%20for%20creation.-,Searching%20Users,-A%20search%20bar) 7. [Filtering Users](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=Email-,Filtering%20Users,-Tap%20the%20Filter) 8. [Making Registration Fields Searchable](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=Searchable%20Custom%20Fields) 9. [Bulk Actions (Select and Manage Users)](https://help.vfairs.com/knowledge/how-to-use-the-user-listing-in-the-vfairs-onsite-app#:~:text=Bulk%20Actions%20(Select%20%26%20Manage%20Users)) ### **Prerequisite** You must be logged in to the **vFairs Onsite App** with the appropriate admin or event role credentials. ### **Accessing User Listing** On the home screen of the Onsite App, tap **User Listing**. ![](https://help.vfairs.com/hs-fs/hubfs/Home-png.png?width=275&height=514&name=Home-png.png) This opens a list of all **active registered users** in the event. ![](https://help.vfairs.com/hs-fs/hubfs/User%20Listing-png.png?width=275&height=513&name=User%20Listing-png.png) Key Notes: - Default pagination is **20 users per page** - Maximum supported pagination is **100 users per page** ### **Viewing User Details & Actions** Each user card provides quick actions: ### 1. Quick Action on Tap Tap on a user card to instantly trigger the configured action for that event setup. Depending on the app configuration, this will either: - **Print Badge** (if Badge Printing mode is enabled) - **Check-In / Check-Out** (if Check-In mode is enabled) The action is executed immediately, no additional confirmation popup is shown. ![](https://help.vfairs.com/hs-fs/hubfs/Checked%20In-png.png?width=275&height=513&name=Checked%20In-png.png) The behavior is fully determined by the app’s current mode settings. **Note:** You can long-press on any user card to open the badge preview for that attendee. This allows you to review the badge design before printing. To learn more, see: [**How to Preview Badge Design on the Onsite App**](https://help.vfairs.com/knowledge/how-to-preview-badge-design-on-the-onsite-app?hsLang=en). ### 2. Profile View (Accordion Icon) Each user card also includes an **expand/accordion icon**. Tapping it opens the user profile, where you can: - View user details - Access full profile information ![](https://help.vfairs.com/hs-fs/hubfs/User%20Profile-png-1.png?width=275&height=514&name=User%20Profile-png-1.png) ### **Managing User Status** You can mark a user as either **Active** or **Inactive** directly from their user details. Next to the **Edit** button, you will find a button for changing the user's status. ### Marking a User as Inactive To deactivate a user: 1. Open the user's details. 2. Tap the status action button next to **Edit**. 3. A confirmation popup will appear asking whether you want to mark the user as inactive. ![](https://help.vfairs.com/hs-fs/hubfs/Mark%20as%20Inactive-png.png?width=275&height=514&name=Mark%20as%20Inactive-png.png) 4. Confirm the action. Once the user is marked **Inactive**, they will no longer appear in the default User Listing. To view them again, use the **User Status** filter and select **Inactive**. ### Marking an Inactive User as Active You can also reactivate an inactive user: 1. Open the **Filter** menu. 2. Under **User Status**, select **Inactive**. 3. Open the user's details. 4. Tap the status action button next to **Edit**. 5. Confirm the action to mark the user as **Active**. ![](https://help.vfairs.com/hs-fs/hubfs/Mark%20as%20Active-png.png?width=275&height=514&name=Mark%20as%20Active-png.png) Once the user is active again, they will appear in the default User Listing. **Note:** Changing a user's status does not delete their registration or user information. It only changes whether they are considered Active or Inactive in the Onsite App. ### **Sorting Users** At the top of the screen, a **Sort button** is available. You can sort users by: - First Name (default) - Last Name ![](https://help.vfairs.com/hs-fs/hubfs/Sorting-png.png?width=275&height=513&name=Sorting-png.png) ### **Adding Users** The **Add User** button appears at the top right of the screen (if enabled). ### Configuration (Backend Control): Backend → Badge Printing App → Badge Printing Settings → Others **“Select User roles creation to Allow in App”** **![](https://help.vfairs.com/hs-fs/hubfs/Add%20Users%20Backend-png.png?width=600&height=341&name=Add%20Users%20Backend-png.png)** ### Behavior: - If left empty → Add User button is **hidden** - If configured → Admin can select allowed roles such as: - Attendee - Speaker - Booth Rep - Admin When clicked in the app, only the selected user types will be available for creation. ![](https://help.vfairs.com/hs-fs/hubfs/Add%20Users%20App-png.png?width=275&height=513&name=Add%20Users%20App-png.png) ### **Searching Users** A search bar is available to find users by: - First Name - Last Name - Email ![](https://help.vfairs.com/hs-fs/hubfs/Search-png.png?width=275&height=513&name=Search-png.png) ### **Filtering Users** Tap the **Filter icon** to apply advanced filters. Default Filters: - User Type - Onsite Status - User Status ![](https://help.vfairs.com/hs-fs/hubfs/Default%20Filters-png-1.png?width=275&height=514&name=Default%20Filters-png-1.png) When filtering by Onsite Status, the following options are available: - Badge Printed: Shows users whose badges have already been printed - Checked In: Shows users who have already been checked into the event ![](https://help.vfairs.com/hs-fs/hubfs/Onsite%20Status-png.png?width=275&height=513&name=Onsite%20Status-png.png) The **User Status** filter lets you control whether Active or Inactive users are displayed. Available options are: - **Active** — Shows active users. - **Inactive** — Shows inactive users. By default, the User Listing shows **Active** users. ![](https://help.vfairs.com/hs-fs/hubfs/User%20Status-png.png?width=275&height=514&name=User%20Status-png.png) ### **Searchable Custom Fields** You can make additional registration fields searchable. How to enable: Backend → Form Builder → Edit Field → Advanced Settings → Enable **Searchable** **![](https://help.vfairs.com/hs-fs/hubfs/Backend%20Searchable%201-png.png?width=600&height=341&name=Backend%20Searchable%201-png.png)** **![](https://help.vfairs.com/hs-fs/hubfs/Backend%20Searchable%202-png.png?width=600&height=341&name=Backend%20Searchable%202-png.png)** Behavior in App: - After selecting a **User Type**, additional filters appear dynamically - For example, selecting *Attendee* may reveal fields like First Name, Company, etc. ![](https://help.vfairs.com/hs-fs/hubfs/IMG_1044-portrait-png.png?width=275&height=514&name=IMG_1044-portrait-png.png) ### **Bulk Actions (Select & Manage Users)** Each user card includes a checkbox for selection. **Tip:** Bulk actions are only available in Badge Printing mode, and not in Check In mode. At the bottom of the screen, bulk actions appear when users are selected: ### Available Actions: - Selected (X) - Print All Badges (X) ![](https://help.vfairs.com/hs-fs/hubfs/Bulk%20Actions-png.png?width=275&height=513&name=Bulk%20Actions-png.png) ### Managing Selected Users Tap the **Selected (X)** button to view all selected users. From here you can: - Search within selected users - Remove individual users - Clear all selections ![](https://help.vfairs.com/hs-fs/hubfs/Selected%20Users-png.png?width=275&height=513&name=Selected%20Users-png.png) ### **Excluding Inactive Users from Event Analytics** The **Event Analytics** tile in the Onsite App includes a setting to control whether inactive users are included in the displayed statistics. You can enable the option to **exclude inactive users** from the in-app analytics. When enabled, inactive users are excluded from the relevant Event Analytics statistics. This allows event staff to view analytics based only on users who are currently active. ### **Summary** The User Listing tool allows event staff to efficiently: - View active and inactive users - Search and filter users - Mark users as Active or Inactive - Print badges or check in users individually - Perform bulk badge printing - Manage users directly from the Onsite App - Control whether inactive users are included in Event Analytics - [Organization Management](https://help.vfairs.com/knowledge/organization-management?hsLang=en) - [Event Setup & Navigation](https://help.vfairs.com/knowledge/event-setup-navigation?hsLang=en#main-content) - [Document Library](https://help.vfairs.com/knowledge/event-setup-navigation?hsLang=en#document-library) - [Translations And Labels](https://help.vfairs.com/knowledge/event-setup-navigation?hsLang=en#translations-and-labels) - [Attendee Management](https://help.vfairs.com/knowledge/attendee-management?hsLang=en) - [Agenda Management](https://help.vfairs.com/knowledge/agenda-management?hsLang=en#main-content) - 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