What is the Admin Section in the Mobile App and How to Configure It

Table of Contents

1. What is the Admin Section?
2. Who Can Access the Admin Section?
3. How to Enable or Disable the Admin Section
4. Available Features in the Admin Section
5. Hiding Specific Admin Menu Items

What is the Admin Section?

The Admin Section is a dedicated area inside the mobile app designed to help Event Organizers and Admins manage event-day operations directly from their mobile devices.

It appears inside the Menu screen of the mobile app.

Who Can Access the Admin Section?

The Admin Section is only available for users with the following roles:

• Event Owner
• Event Admin

By default, the Admin Section is enabled.

How to Enable or Disable the Admin Section

1. Go to your Event Backend
2. Navigate to Mobile App
3. Click Mobile Settings
4. Open the General tab
5. Scroll down to find the toggle:“Enable Admin Section”
6. Enable or disable the toggle based on your preference
7. Click Save Changes

When disabled, the Admin Section will no longer appear in the mobile app.

Available Features in the Admin Section

When enabled, the following tools become available inside the mobile app.

1. Admin Check-In

This section supports:

• Event Check-In
  • Opens a QR scanner to check attendees into the event
• Session Check-In
  • Displays a list of sessions
  • Admins can:
    • Scan attendee QR codes
    • View attendee lists for each session
    • Check users into specific sessions

2. Check Out All Users

Checks out all currently checked-in attendees from the event.

3. Email All User Contacts

Sends a file containing attendee contact connections collected during the event.

4. Delete All Live Feed

Deletes all posts from the event live feed.

5. Event Analytics

Displays key event statistics, including:

• Logged-in users
• Checked-in users
• Non checked-in users
• Session check-ins
• Booth visits
• Badge prints

6. Mobile Notifications

Displays all mobile push notifications created for the event.

Admins can:

• View notifications
• Create new notifications
• Resend notifications
• Delete notifications

A delete icon is also available on the top of this screen.

This removes notifications from attendee notification screens, which is useful for removing test or incorrect notifications.

To learn how to create mobile push notifications, refer to the following article:

How to Create Mobile Push Notifications

7. Email Campaigns

Displays all email campaigns created from the backend.

From the mobile app, admins can:

• View campaigns
• Send existing campaigns

Creating new campaigns is not supported from the mobile app.

To learn how to create email campaigns from the backend, refer to the following article:

How to Create Email Campaigns

Hiding Specific Admin Menu Items

By default, all admin tools appear when the Admin Section is enabled.

However, you can hide specific items.

1. Go to:
   • Mobile App
   • Mobile Settings
   • General Tab
2. Locate the dropdown:
   • “Menu Item to Hide”
3. Select the admin tools you want to hide from the mobile app

Selected items will no longer appear inside the Admin Section.

Conclusion

The Admin Section gives Event Organizers and Admins quick access to powerful operational tools directly from the mobile app, helping teams manage attendees, communications, analytics, and event activities efficiently during live events.