Setting up a custom domain allows organizers to use a branded URL for their event. This guide walks you through the process of adding and configuring a custom domain within the Event Management Dashboard.
1. Access the Organization Profile
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Log in to the Event Management Dashboard.
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Click on Organization Profile from the navigation menu.
2. Open the Custom Domain Settings
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Click on the Custom Domain button.
3. Enter the Custom Domain
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In the text box, enter the desired custom domain.
4. Add the Domain
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Click on the Add Domain button to save the entry.
5. Configure the Custom Domain
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Retrieve the CNAME records generated by vFairs.
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If you are setting up a root-level domain (e.g., example.com instead of sub.example.com), you may need to add an A record pointing to the provided IP address.
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Once you have retrieved the CNAME records, add them to your DNS provider. This process can take anywhere from 1 to 48 hours, depending on your DNS provider's settings.
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You can also share the records and setup instructions with your IT team.
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Once the URL is verified, the status will be updated to Connected.
6. SSL Configuration
After the custom domain is verified, proceed with the configuration of the SSL certificate. This may take a few minutes.
Outcome
The custom domain has been successfully added and configured, allowing organizers to use their own branded URL for events.
