How to add or import products

Learn how to add products individually or in bulk to your E-commerce platform. This guide will walk you through setting up product fields, and managing both individual and bulk product imports efficiently in your dashboard.

Overview:

The Adding products feature allows Admins and Exhibitors to add products individually or import them in bulk using a template, simplifying the process of managing product catalogs. Follow the steps below to add or import products seamlessly.

Prerequisites:

  • Access to Admin/Event Owner role or Booth Admin role for Exhibitors.
  • Set up customizable fields in the E-commerce Item Form under the Registration section.

Step-by-Step Guide:

1. Adding Individual Products:

  • Navigate to the E-commerce Dashboard in the left-side panel.
  • Click on the Add Item button located in the top-right corner. This opens the add item form.

  • Fill out the form fields as required. The fields are customizable and should be set up in advance in the E-commerce Item Form under the Registration section.
  • After filling in the necessary fields, click Save to create the product item in the dashboard.

2. Importing Products in Bulk:

Bulk import allows you to add multiple items simultaneously using a CSV template.

  • In the E-commerce Dashboard, click the Import button.

  • Download the CSV template to view the required fields, which align with those you’ve defined in the E-commerce Item Form.
    • Note: In the Booth column of the CSV file, enter the booth ID, not the booth name. Booth IDs can be located in the Booth Management section.

  • Populate the CSV file with product information following the structure provided.

  • Once all product data has been added to the CSV file, import the file back into the dashboard. The items will then appear in the product list.

Tips:

  • Use individual item addition for detailed, one-off entries and bulk import for high-volume updates.
  • Double-check all CSV entries, especially the booth IDs, before importing to prevent errors.
  • Avoid adding currency symbols with the item amount/price during entry or import to prevent errors.

By following these steps, you can efficiently manage product additions, whether individually or in bulk, to keep your catalog up-to-date and well-organized.