The ability for users to add reactions to chat messages enhances engagement by allowing attendees to quickly express their opinions, emotions, or feedback in a non-intrusive way. This feature provides a more interactive and engaging chat experience.
✅ Steps to Enable Users to Add Reactions to Chat Messages
🔹 Step 1: Access the Networking Section
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Log in to your vFairs event backend with your organizer credentials.
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From the left navigation menu, navigate to the Networking section.
🔹 Step 2: Open Chat Settings
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Under the Networking section, click on Chat Settings.
🔹 Step 3: Enable Reactions for Chat Messages
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In the Chat Settings page, find the option labeled “Allow users to add reactions to messages”.
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Enable the toggle to activate the feature.
🔹 Step 4: Set User Roles for Reactions
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Once the toggle is enabled, a new field will appear labeled “User roles that can add reactions”.
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In this field, select the user roles that you want to allow to add reactions to chat messages (e.g., Attendees, Booth Admins, Organizers).
🔹 Step 5: Save the Changes
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After selecting the desired user roles, click on the “Update Settings” button to save your changes.
🧠 What Happens After Enabling Reactions?
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User Interaction: After you’ve enabled this feature, the selected user roles can now react to chat messages with emojis, which are visible to others in the chat.
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Enhanced Engagement: This increases the level of interactivity in your event’s chat, allowing users to react to messages without sending additional texts.
💡 Pro Tips
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Choose Appropriate Roles: Consider allowing Booth Representatives and Attendees to use reactions, which can help facilitate feedback and engagement during live chat interactions.
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Monitor Reactions: Ensure that users are using reactions appropriately and encourage positive and constructive engagement.
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Customize Reactions: While the platform provides default emoji reactions, consider using custom emojis for branding or event-specific reactions.