---
title: How to create a custom email workflow for registrants
description: vFairs allows complex email sequenced workflow so based on fulfillment of a criteria a registrant can receive a totally different email template based on what was configured by the organizer.
---

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# How to create a custom email workflow for registrants

## vFairs allows complex email sequenced workflow so based on fulfillment of a criteria a registrant can receive a totally different email template based on what was configured by the organizer.

#### Setting Up Custom Email Sequences in vFairs Registration Forms

This guide outlines how to create **dynamic, personalized email sequences** in vFairs, where specific emails are sent to registrants based on their form responses. This ensures every attendee receives relevant communication tailored to their registration profile.

### **Step 1: Access the Registration Form Builder**

1. **Log into your vFairs event backend.**
2. Go to **Forms → Registration Forms.**

**![](https://help.vfairs.com/hs-fs/hubfs/image-png-Oct-02-2024-11-55-11-2486-AM.png?width=610&height=672&name=image-png-Oct-02-2024-11-55-11-2486-AM.png)=**

---

### **Step 2: Create form fields on which you want dependency.**

1. **Create new fields** or modify existing ones (e.g., "Job Role," "Industry").
2. **Save the registration form**
3. Go to form settings and select custom email template.

![](https://help.vfairs.com/hs-fs/hubfs/image-png-Oct-21-2024-12-11-57-1465-PM.png?width=688&height=782&name=image-png-Oct-21-2024-12-11-57-1465-PM.png)

---

### **Step 3: Create the criteria for email trigger.**

1. **Create criteria for Custom email template:**
   
     - After selecting the "Custom Email\_template", click on the view button.
     - Here you can create criteria or multiple criteria(s) for triggering the email. Multiple can be created using AND and OR operators.

![](https://help.vfairs.com/hs-fs/hubfs/image-png-Oct-21-2024-12-15-43-5983-PM.png?width=688&height=849&name=image-png-Oct-21-2024-12-15-43-5983-PM.png)

### **Step 4: Create Personalized Email Sequences**

**Select the email template you want to send:**

- From the drop down, select the email template you want to send.
- If email template isn't created, you can create the email template from Marketing \>\> System emails.

---

### **Step 4: Customize the Email Template**

1. **Use the Email Builder**:
   
     - Design your email using the drag-and-drop editor available in the platform.
     - Insert **dynamic fields** (like {FirstName} or {Industry}) from the list of the tags to make the emails personalized
     - You can use **HTML code blocks** or predefined templates as well.
2. **Add Relevant Content:**
   
     - Tailor the content according to the audience segment (e.g., educators get details about webinars specific to their industry).
     - Preview emails to ensure they display correctly across devices.

---

### **Step 5: Test and Activate the Email Campaign**

1. **Send Test Emails:**
   
     - Use the **Send Test** option in the list of system emails to verify the email’s formatting and personalization .
     - Ensure all dynamic fields are rendering correctly

<iframe src="https://app.supademo.com/embed/cm2daeoyi1xpjvm5s82g6ivae?embed_v=2" title="Vfairs Demo" allow="clipboard-write" frameborder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>

 

Here is a video explanation of How to create custom email workflow/sequence for registrants:

<iframe src="https://player.vimeo.com/video/1041160180?app_id=122963" width="426" height="210" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write" title="2024-12-20-https___help_vfairs_com_knowledge_how_to_create_custom_email_workflow_sequence_for_registrants__Noor_Ul_Haya_ (1)" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

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