How to Download Chat Messages

This guide provides step-by-step instructions on how to download chat messages from the event backend.

Steps to Download Chat Messages

1. Access the Event Backend
   • Navigate to the backend of the desired event.
2. Go to the Analytics Section
   • Select the "Post Event Reports" menu.
     
3. Filter the Chat Messages
   • From the Chat section of the reports dropdown, select "Public Logs".
     
   • Choose the report columns you want to include in your report.
   • Set the timeframe for which you want to download chat messages.
   • Specify the user type.
4. Generate and Download the Report
   • Click on "Generate Report".
   • The chat messages will be downloaded to your system as a .xlsx file.

Your chat messages are now available for review in the downloaded report. This helps you analyze event interactions and communication efficiently