Managing attendee details is an essential task for event organizers, especially when attendees need updates to their profiles after registering. Follow these steps to edit attendee information efficiently using the backend.
Steps to Edit Attendee Details
1. Access the Participants Module
- Log in to the backend dashboard.
- Navigate to the Participants Module on the left-hand menu.
- Note: This module is only visible and accessible to event owners.
2. Locate the Attendee
- Use the Search Bar to enter the attendee’s name or email.
- Alternatively, apply Filters to narrow down your search based on criteria like registration type, user type, or status.
3. Open the Update Attendee Form
- Once you locate the attendee, find the Actions column in the Attendees and Registrants list view.
- Click the Pencil Icon under the Actions column to open the Update Attendee form in the sidebar.
4. Update Basic Profile Fields
In the Update Attendee form, you can edit the following fields:
- First Name
- Last Name
- Username/Email Address
- Phone Number (if any)
- User Type (e.g., change from Attendee to Admin or Booth Admin)
- User Status (you can activate or deactivate a user by enabling/disabling the Enable User toggle)
- Payment Status (you can update the user payment status by enabling/disabling the Has Paid toggle
5. Edit Extended Profile
For details beyond the basic fields:
- Click on Edit Extended Profile in the same sidebar.
- This section allows you to modify information filled out during the registration process, including custom fields specific to the event’s registration form.
6. Save Changes
- After making updates, click Register to save changes made in the extended profile
- To save changes made in the sidebar click on the Update Attendee button
By following these steps, event organizers can efficiently manage and update attendee details, ensuring smooth event operations and accurate attendee records.