This guide helps admins enable and use the Add-On Check-In feature to manage attendee extras like dinners, drinks, and paid sessions. Check off purchased add-ons during check-in for a seamless experience and accurate tracking.
Step 1:
Log in to your event backend.
In the left navigation, click "Mobile App" to expand the section, then click "Mobile Settings".
Step 2: Enable Add-On Check-In
- Under Settings, select QR Code, Check-In, and Contact Exchange section.
- Within this section, find the following toggle and enable it.
Step 4: Update Settings
Click "Update settings" to save the changes.
Step 5: Use the Add-On Check-In in the Mobile App
- Once you are logged in as Admin, go to the Admin Section in the side menu of the app.
- Under the Admin section, select Admin Check-In:
- Then, select either Check-In, or Session Check-In (based on what you want to check them in for). This should open a QR code scanner.
- Scan the Attendee's QR code. Their profile will open.
- Here, their ticket type, along with their purchased add-ons, is displayed.
- To confirm the use of any Add-On, click the "Use Now" button. Once you have checked in the attendee for the selected Add-On, their status will update as shown in the image below.
