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How to send emails from the backend to exhibitors

Learn to easily send emails to exhibitors to share updates, instructions, or important information via backend portal. Follow the steps below to send emails from the backend to exhibitors.

Step 1: Access the Booth Management Section

  1. Log in to your backend portal.

  2. Navigate to the Booth Management section from the left-hand navigation menu.

Step 2: Open the Booth Communications Option

  1. In the Booth Management section, locate the booth for which you want to send an email.

  2. Click on the three-dot menu (ellipsis) next to the booth’s name. 1

  3. From the dropdown menu, select Booth Communications.

     

Step 3: Fill in the Required Fields

  1. In the Booth Communications form, you can select 'Initial Booth Setup Email', Booth Setup Reminder Email', and Booth Setup Confirmation Email' Templates.

  2. Fill in the required fields:

     

  3. Double-check the email content to ensure it is accurate and professional.

Step 4: Send the Email

  1. After filling in all the required fields, Click on Save and Preview button to confirm that all details are correct.

  2. Click the Send Now button to dispatch the email to the selected exhibitor(s).

 

Tips for Effective Email Communication

  • Be Clear and Concise: Ensure your email content is easy to understand and straight to the point.

  • Use a Professional Tone: Maintain a professional tone to build trust and convey important information effectively.

  • Include Call-to-Action (CTA): If you need exhibitors to take specific actions, such as completing a form or attending a meeting, clearly state it in the email.

  • Test Before Sending: Send a test email to yourself or a colleague to verify the format and content.