How to Setup the Event Assistant Chatbot for the Attendee App

Learn how to configure the Event Assistant Chatbot in the vFairs Attendee App to provide instant support and answer attendee questions during your event.

 Training the Event Assistant

1. Log in to the vFairs backend, open the Mobile App menu from the left navigation, and click Event Assistant.
   
   This will take you to the Event Assistant screen where you can see all your existing questions that you have created to train the bot. 
2. On the Event Assistant screen, click on Add Question to begin training the chatbot with a new question.
   
3. Type in the Question, provide the corresponding Answer, and select the Keywords you wish to link to that question.
   NOTE: The chatbot will retrieve answers based on the keywords linked to the question.
   
4. Toggle the Status option to activate this question.
5. Click on the Add button to save the question. 
   
6. You should now be able to see your question on the Event Assistant Screen.
   
7. When attendees pose questions that include these keywords, the event assistant will respond with the appropriate answer you've provided.
   

Importing Questions and Answers in Bulk

1. On the Event Assistant screen, click on the Import button.
   
2. Click on Download Import Sample File. This will download a CSV file containing pre-filled columns and example data. You can customize this file by entering your own questions, answers, and keywords.
   
3. After completing the necessary entries in the CSV file, click on the Upload CSV button to proceed.
   
4. This will open the following form. Use that to upload your file and click Import
   
5. The import process may take several seconds to complete, depending on the size of the data contained in your file.
6. Once the import process is complete, your event assistant chatbot will be fully prepared and available for use by your attendees.