How to View and Export User Details for Selected Email Campaign Segments

Learn how to efficiently view and export user details for selected audience segments in your email campaigns. This guide explains how to identify the user count for a segment, download detailed user information, and leverage these insights.

Step 1: Selecting the Segment Group

Begin by choosing the audience segment you want to target in your email campaign. To do this:

  • Navigate to the Audience Segment Dropdown in "create new email campaign" tab.
  • Select the desired segment group from the list.

Upon selection, the system will display the audience count for that segment, typically shown beneath the dropdown field. For example:

“The audience count of 6,569 is based on the selected segment.”

Step 2: Understanding the Audience Count

The displayed audience count reflects the total number of recipients within the selected segment. This count ensures you have a clear overview of your campaign's reach.

Step 3: Exporting User Details

The audience count number is interactive and acts as a hyperlink. By clicking on this number, you can export a CSV file containing detailed information about all users within the selected segment.

CSV File Details

The downloaded file includes essential information about each user, such as:

  • First Name
  • Last Name
  • Email Address