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How to Set Up Email Notifications for Session Q&A Activity
This article provides a step-by-step guide on how to configure email notifications for the Session Q&A feature. It explains how event organizers can enable alerts for submitted questions, ensuring timely responses and improved session engagement.
1. Head over to the "Sessions" section in the backend and access the sessions listing area.
2. Click on the "Settings" button at the top right hand side and access the "Basic" settings section.
3. Scroll down to the "Sessions Q&A" sub-section and enable the toggle that reads "Enable Email Notifications for Q&A Activity".
4. As soon as the toggle is enabled, it will display 2 additional sub-toggles to control the email initiation enablement for speakers and attendees.
- Enable Email Notifications for Attendees
- Enable Email Notifications for Speakers
5. Enablement of main toggle and both the sub-toggles will ensure that every time a question is posted in the Q&A box, the speakers associated with that session receive an email notification with the question and attendee details who posted the questions. And same goes for attendees that they'll receive an email when the question is responded by the speaker of that session.