This guide walks you through enabling and using multicurrency support for global events — from admin configuration to the attendee’s buying experience.
For Admins: Enabling and Configuring Multicurrency
Step 1: Access E-commerce Settings
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Log in to the admin panel.
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Navigate to E-commerce Settings from the main navigation menu.
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In the E-commerce section, locate the setting labeled Enable Multicurrency Support.
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Toggle the setting to On.
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Save your changes to activate the multicurrency configuration options.
Note: Multicurrency setup options will only appear after this feature is enabled.
Step 2: Open the "Supported Currencies" Section
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Locate the Supported Currencies section within the settings.
Step 3: Select Supported Countries and Currencies
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Use the country dropdown to select one or more countries.
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Each country is auto-mapped to its standard currency (e.g., France → EUR, India → INR).
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Only the currencies associated with the selected countries will be available to users on the front end.
Step 4: Set the Default Currency
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In the same section, choose a Default Currency from the currencies you enabled.
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This default currency will be pre-selected on the front end for attendees visiting the product catalog.
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Attendees can still manually change the currency via the currency selector on the front end.
Step 5: Save the Configuration
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Click Save to apply all selections.
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The selected currencies will now be available to booth users and attendees, with the default currency appearing first.
For Booth Users: Setting Preferred Currency During Registration
Booth representatives can select a preferred currency during registration, simplifying product management.
Step 1: Fill Out the Booth Registration Form
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Begin the booth creation or registration process.
Step 2: Choose a Currency
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Locate the Currency field in the registration form.
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Select your preferred currency from the dropdown (based on currencies configured by the admin).
Step 3: Complete Registration
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Submit the form. The selected currency will be stored as the booth’s default currency.
Step 4: Add or Import Products
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When adding or importing items to the catalog, the booth’s preferred currency is automatically applied.
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There’s no need to select a currency for each product manually.
For Attendees: Browsing and Purchasing in Preferred Currency
Step 1: Visit the Product Catalog
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Navigate to the event’s online store or catalog page.
Step 2: View Default Currency
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By default, prices will appear in the event’s default currency as set by the admin.
Step 3: Change Currency (Optional)
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Use the Currency dropdown (located near the search or filter bar) to select a different preferred currency.
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The dropdown includes only the currencies enabled in E-commerce Settings.
Step 4: Browse Products
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All product prices are dynamically updated to match the selected currency.
Step 5: Add Items to Cart
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Add products as needed. Prices remain in the selected currency.
Step 6: Checkout
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All pricing, taxes, and totals on the checkout page will reflect the attendee’s chosen currency.
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Complete the purchase in the selected currency.
