---
title: My Account Module for Attendees
description: The My Account module provides attendees with a centralized location to manage their event-related details. Below is a step-by-step guide on how to access and use the features available in this module.
---
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# My Account Module for Attendees
## The My Account module provides attendees with a centralized location to manage their event-related details. Below is a step-by-step guide on how to access and use the features available in this module.
#### **Accessing the My Account Module**
1. **Log In to Your Event:**Navigate to your event using the event URL provided by the organizer. Enter your login credentials to access the event.
1. **Access My Account:**
- Once logged in, locate your name in the top-right corner of the screen.
- Click on your name to open a dropdown menu.
- Select **My Account** from the dropdown to access the module.
#### **Alternatively, you can also access the my account module by clicking on the Manage My Account Button on the Main Registration Page.**
#### **Features of the My Account Module**
The **My Account** module is divided into three sections:
### **1. My Profile**
In this section, you can update your personal details:
- **Editable Fields:**Update your name, email address, phone number, and any additional information requested during registration.
- **How to Edit:**
- Make changes directly in the fields provided.
- Click **Save Changes** to confirm your updates.
### **2. Upgrade/Downgrade Tickets**
This section allows you to manage your ticket purchases:
- **Upgrade Your Ticket:**Select a higher-tier ticket to access additional event benefits. Any price difference will be calculated, and you will be guided through the payment process.
- **Downgrade Your Ticket:**Choose a lower-tier ticket if your preferences have changed. Any applicable refunds will be processed as per the event organizer's policy.
- **Steps to Upgrade/Downgrade:**
- Select the **Upgrade/Downgrade Tickets** tab.
- View your current ticket and available options.
- Choose the desired ticket option and follow the prompts.
### **3. Account Settings**
This section provides options to manage your account status:
- **Cancel Your Account:**Cancel your registration if you can no longer attend the event. This action may trigger refunds or other actions based on the event’s policy.
- **Delete Your Account:**Permanently delete your account and associated data. Use this option only if you no longer want any record of your participation.
- **How to Cancel/Delete:**
- Navigate to the **Account Settings** tab.
- Select either **Cancel Account** or **Delete Account** and follow the confirmation prompts.
#### **Additional Notes:**
- Ensure that any changes made to your profile or ticketing are completed before key event deadlines.
- Refunds or adjustments during ticket upgrades/downgrades are subject to the event organizer’s policies.
- Deleting your account is irreversible
For further assistance, contact the event support team via the helpdesk or the support contact provided in your registration email.
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