Learn how to access and manage event configurations within the backend platform. This guide will help organizers update key settings like event dates, logos, and favicons to ensure a seamless event setup process.
What are Event Configurations?
Event configurations are essential settings that allow organizers to manage various aspects of their event, such as start and end dates, logos, and favicon. There are configurations related to other features as well, however, we will learn about some necessary event settings in this article.
Steps to Access and Manage Event Configurations
- Use your admin credentials to log in.
- Click on Event Setup from the left-hand menu.
- While in the General tab, you can find all necessary event settings.
Event Configurations You Can Manage:
Event Dates
- To change event start or end dates/time:
- Click the Edit icon.
- Update the start and end date/time.
- Note: The selected time will be based on the event’s timezone, which can also be adjusted in Event Settings.
Live event start and end date/time will be displayed on the landing page. If changed, all event owner accounts will be notified by email. - On-demand dates: Enable the toggle if you want attendees to be able to login to the event before or after the event live dates.
- Override event dates: Normally this is used to test your event site. If any test user wants to log in to the event before the live date/time, you can enable it and this will let the attendee user login.
Warning: All attendee accounts will be able to log in while this toggle is enabled
- Click the Edit icon.
- This allows you to add your and your team's email addresses and get notified of major event updates.
- Click on the edit button to add/edit details
- Add name and email addresses in the given fields. Create your support email by adding event or company name. You can also add further email addresses in the Recipient field that allows multiple email addresses comma separated.
If you add "acme" in the Support Email Alias field, your support email address will be set as "acme@getvfairs.io". - Once you are done, click Save.
- Created support email address can be used on your event landing page, internal pages or wherever you want. Attendees and other participants will be able to send email whenever they need help or want to share feedback.
The email will be forwarded to all the recipients mentioned in the above fields.
Favicon
- A favicon is the small logo displayed in the browser tab when attendees access your event.
- Click the upload button to select and upload a favicon.
- Ensure the image has a 1:1 ratio (e.g., 16x16 pixels).
Event Logo
- To upload or change your event logo:
- Click on the logo field.
- Select and upload your desired file. This logo will appear across your event site for all the participants.
Event Name or URL
- If you want to change the event name or URL, scroll further to find the Event Name/URL fields
- Click on the field to edit the name
- If you want to update the URL, click on the field to edit
Note: URL must contain .vfairs.com
URL must not have any other special character or http, https, or www. These will be automatically added later by the system itself. Simply type the event URL that you want for your event and append ".vfairs.com" at the end without spaces and quotes. E.g. acmeconference.vfairs.com
Event Time Zone
To update the event time zone, click on the time zone field in the event setup and select your desired time zone.
Your event Start/End Dates, Sessions, Meetings, and Reports all follow your event's time zone.
Time Zone Label
This label allows you to set any textual label other than system-defined time zone labels. This label will appear in sessions and user journey reports.
Managing Configurations
- Once updates are made, be sure to save your changes to apply them to your event.
- Verify the updates by previewing your event site to confirm that changes reflect as intended.