Bulk import your discount coupons to save time and streamline your setup process. This guide explains how to use the Import feature in the Coupon Manager.
Where to Find the Import Feature
- Navigate to:
Registrations > Coupon Manager
- Click the Import button at the top right of the list view.
Step 1: Download the CSV Template
Click on the Import Button and then Download CSV. This provides a sample CSV with example data and headers.
Sample CSV Headers:
Coupon Name |
Discount Code |
Discount Type |
Discount Value |
Coupon for Add-on or Package |
Package ID |
AddOn ID |
Start At |
Ends At |
Limit |
Limit to One Use per Attendee |
Early Bird |
EARLY20 |
Discount Percentage |
20 |
Packages |
1,2,3 |
3/20/2025 |
4/10/2025 |
100 |
Yes |
Step 2: Upload the CSV File
- Click Upload CSV and select your completed file.
- The system will validate the data before importing.
Validation Rules
To ensure a successful import, make sure your file follows the rules below:
Required Fields:
- Coupon Name
- Discount Code (Must be unique)
- Discount Type:
- Discount Amount, Discount Percentage, or Fixed Discount
- Discount Value
Coupon for Add-on or Package:- Must be one of Packages, Add-ons, or Both
- Start At and Ends At
- Format: MM/DD/YYYY
- Package ID (if coupon applies to Packages or Both)
- Here’s how to find your Package ID:
- AddOn ID (if coupon applies to Add-ons or Both)
- Here’s how to find your Add-on ID:
- Limit to One Use per Attendee (Yes/No)
Optional Fields:
- Limit (0 or blank = unlimited)
Note: For more information on these fields, check the following article:
How to create discount codes or coupons for packages and addons
Error Handling & Validation Messages
If there are any issues in the CSV file, the import will be blocked. You will:
- Be prompted to download an error log file detailing:
- Row number
- Error(s)
Common Errors:
Error Type |
Description |
Duplicate Discount Code |
The code is repeated in CSV or already exists in system |
Invalid Discount Type |
Must be one of the three accepted types |
Fixed Discount Exceeds Lowest Package Price |
Rejected for pricing conflict |
Date Errors |
Invalid format or "Ends At" before "Start At" |
Missing Required Fields |
System will block those rows |
Success Message & Coupon Import
If the CSV is valid:
- You’ll see a message like:
“4 Coupons Imported Successfully” - You’ll be redirected to the Coupon Manager where the new coupons are listed.